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How do I create an API key?

Creating a key, scoping it, and revoking it.

Create it

Account Settings → API Access.
Create key → set a name and scopes.
Copy the key — it is shown only once.

Security

One key per integration.
Grant only the scopes it needs.
Revoke immediately if you suspect a leak.

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Chat & privacy

With permission, support sees your presence and, according to enabled settings, IP, device and public page. Metadata retention: 24 hours, scheduled for hourly cleanup. Names and conversations are retained separately. You can chat without visitor presence. Privacy