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DNS, SSL and backups — security essentials

Three key components that determine website availability and recovery.

DNS and SSL

Record old values and TTL before changing DNS. After enabling SSL, check the HTTPS redirect, expiry date and all required hostnames.

Backups and recovery

Consider a backup complete only after a successful restore test. Keep a copy separate from the main server and document the recovery steps.

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Chat & privacy

With permission, support sees your presence and, according to enabled settings, IP, device and public page. Metadata retention: 24 hours, scheduled for hourly cleanup. Names and conversations are retained separately. You can chat without visitor presence. Privacy