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Astronaut / EXPLORE

Knowledge Base

Editorial status

Editorial draft — Astronaut must verify its legal identity and service terms before publication. This text is not yet an effective agreement.

Guides and support

Astronaut’s knowledge base covers accounts, payments, domains, DNS, hosting and VPS workflows. Public guides explain general procedures; your actual resources, prices and permissions are determined by your order. Existing articles are available in /kb/ and developer documentation in /docs/.

Before making changes

Check product/software versions, keep an independent backup and consider downtime risks. Never publish passwords or keys. If a guide does not match your environment, contact support with redacted diagnostics only.

Services

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Chat & privacy
With permission, support sees your presence and, according to enabled settings, IP, device and public page. Metadata retention: 24 hours, scheduled for hourly cleanup. Names and conversations are retained separately. You can chat without visitor presence. Privacy